Module 2: Class Comments on Theme Choice
I commented on 5 classmates blogs: Sean Baldecasa (because I thought I was in group 1 for some reason, oops!) Kate Sullivan Alonso Ruiz Oksana Gorobets Jacquelyn Birchall
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Module 2: Business & Consumers: Communication and Reviews
Social media has changed the landscape of the internet, and it's no surprise marketing has felt the ripple effects of this monumental change. The personal aspect of social media has brought consumers and brands closer together than ever. However that closeness can be a two edged sword. Social media managers must become content creators and first line customer service representatives. As a consumer myself social media has been a helpful tool to connect with a business. I can think of a couple of specific examples about seeking information from a business and getting it from social media. A couple of years ago I had a streaming service subscription and I was unable to watch some movies. The movie could be listed as available to watch but when I tried to I got an error message saying it wasn't available. The error became so pervasive that once I was unable to go back and watch a movie I had just finished watching. I was unsure it if was my computer, my internet connection, or som...